Role Overview

Online Merchandising Manager

We’re recruiting an Online Merchandising Manager for an established and growing eCommerce business in Dublin.

This is a hands-on role combining online merchandising, product and category management with leadership of a small, experienced team.

The business is entering an exciting period of growth, moving into a larger premises and warehouse which will allow it to expand its product range and introduce new categories over the coming months.

The role

You’ll lead a team of three while remaining actively involved in the day-to-day management and improvement of a large eCommerce website.

Responsibilities will include:

Leading, supporting and organising a team of three
Planning workloads, setting priorities and ensuring projects are completed
Managing how products and categories are presented across the website
Overseeing product descriptions, information, imagery and online content
Reviewing and improving existing product listings and categories
Supporting the launch of new products and product categories
Improving website merchandising, navigation and overall customer experience
Supporting SEO and product page optimisation
Coordinating online promotions and seasonal campaigns
Supporting email marketing and promotional activity
Identifying opportunities to improve processes, accuracy and efficiency
Using new technology and AI tools to improve how the team works
Working closely with commercial, marketing and other internal teams

Initially, there will be a strong focus on reviewing and improving the existing product catalogue. Longer term, the position will become increasingly focused on new categories, website improvements and wider eCommerce projects.

What we’re looking for

We’re open to someone who is already managing an eCommerce or merchandising team, but we’re equally interested in an experienced eCommerce professional ready to take their first formal step into people management.

Ideally, you’ll have:

Strong hands-on eCommerce experience
Experience working with online product catalogues and categories
Good knowledge of CMS and eCommerce platforms
Experience with online merchandising and product presentation
Understanding of SEO and website optimisation
Exposure to email marketing and promotional campaigns
Strong organisational and project management skills
Confidence working with digital technology and AI tools
Experience working on websites targeting an Irish audience
Previous people management experience would be an advantage, but isn’t essential.

What’s more important is having the confidence, organisation and communication skills to lead an experienced team, set clear priorities and make sure work gets delivered.

This could be a particularly good opportunity for someone who has become the senior or go-to person within their current eCommerce team and is ready for more responsibility.