Digital Account Manager

Role Overview

An established, award-winning digital marketing agency is looking for an experienced Account Manager to join its growing client services team.

Working across a diverse portfolio of clients spanning retail, B2B, SaaS, finance and eCommerce, you’ll act as the strategic lead for your accounts, building trusted client relationships while working closely with specialist channel teams to deliver exceptional digital marketing campaigns.

This is an ideal opportunity for someone who enjoys developing long-term client partnerships, translating business objectives into integrated digital strategies and identifying opportunities for continued growth.

The Role

• Manage and develop relationships with a portfolio of key client accounts.
• Gain a deep understanding of each client’s business, objectives and commercial priorities.
• Develop integrated digital marketing strategies across multiple channels.
• Work closely with internal specialists across Paid Search, Paid Social, SEO, CRM and Analytics to deliver high-performing campaigns.
• Lead regular client meetings, performance reviews and strategic planning sessions.
• Translate campaign performance into meaningful commercial insights and recommendations.
• Identify opportunities to grow existing client accounts and support new business activity where required.
• Ensure projects are delivered on time, within scope and to a consistently high standard.

About You

• 3+ years’ experience in an Account Management or Client Services role within a digital marketing agency.
• Strong understanding of digital marketing with hands-on knowledge of at least one core channel such as Paid Search, Paid Social, SEO or CRM.
• Experience managing multiple client accounts simultaneously.
• Excellent communication and presentation skills.
• Commercially minded with the ability to identify growth opportunities.
• Comfortable interpreting campaign data and presenting clear, actionable insights.
• Highly organised with excellent project management and stakeholder management skills.
• A collaborative approach and genuine passion for digital marketing.